BPO & offshore teams
Design and establish customer service, sales support, back-office and technology-enabled delivery teams.
Explore BPO delivery ↗
From an offshore team or regional office to local company setup, talent and ongoing operations—Space n Space coordinates the moving parts so your leadership can focus on growth.
WHAT WE DO
We act as your senior local coordination point—bringing together commercial, operational and specialist support around one practical launch plan.
Design and establish customer service, sales support, back-office and technology-enabled delivery teams.
Explore BPO delivery ↗Coordinate company establishment, local representation and qualified professional support for your chosen structure.
Explore market entry ↗Plan headcount, source recruitment support and coordinate HR, payroll and workforce requirements.
Explore workforce setup ↗Source premises and coordinate fit-out, connectivity, equipment, housing and practical launch requirements.
Explore operational setup ↗Help investors understand potential Port City pathways and coordinate with qualified advisers and relevant authorities.
Explore Port City pathways ↗Provide one accountable point for vendors, administration, team support and continued expansion after launch.
Explore local management ↗THE SRI LANKA ADVANTAGE
Sri Lanka combines an educated English-speaking workforce, competitive operating conditions and access across Asian, Middle Eastern and European business hours.
Regulated financial, gaming and investment activities require independent legal review and formal approval. Space n Space coordinates access to qualified specialists and does not guarantee licensing outcomes.
HOW WE WORK
A disciplined process designed to expose assumptions early, assign ownership and move toward a commercially workable operation.
Clarify your business model, target market, team, timeline and risk profile.
Assess structures, locations, talent, costs, dependencies and specialist requirements.
Coordinate people, premises, infrastructure, advisers and operational readiness.
Support launch, local management, reporting and the next stage of scale.
SENIOR ACCESS FROM DAY ONE
Foreign expansion fails when responsibility is fragmented. You work directly with senior leaders who remain accountable for coordination and delivery.
Start with Paul ↗
Paul De Silva is an entrepreneur and business leader with more than 25 years of experience across technology, BPO, education, real estate, investment and corporate services. Since 1999, he has worked with global brands including HP, Microsoft, Dell and Cisco, as well as the United Nations. His diversified business portfolio includes Space n Space (Pvt) Ltd, St. Bernadette International School and CNP Holdings (Pvt) Ltd. He also works with Khane Properties (Pvt) Ltd, bringing commercial insight and cross-sector leadership to every engagement.
Leads operations and administration across the group, supporting every partner and client from onboarding and setup through day-to-day coordination and smooth ongoing delivery. He aligns teams, processes, vendors and priorities so each operation remains responsive, well organized and ready to scale.
CLIENT CONFIDENCE
Selected companies supported, managed or established through our leadership’s business experience. Formal references can be arranged subject to consent.
A truly trusted partner for any international company expanding into Sri Lanka.
Published recommendation · Client identity available subject to approval
TALK TO PAUL
Use Paul’s business desk to shape your initial requirements. You can then prepare the discussion for direct follow-up by Paul and the Space n Space team.
This desk provides preliminary information for planning. Final commercial, legal and regulatory advice comes directly from Paul and the appropriate qualified professionals. Conversations are not automatically sent.
START THE CONVERSATION
Share your country, sector, team size and timeline. We will help you identify the decisions that matter first.